tk111 Privacy Policy

When you create an account and use our services at tk111, we may collect the following types of information:

tk111 uses the information collected only for the specific purposes listed below. No information is used beyond these purposes.

• Account management: To handle account registration, verification, login security, and password recovery.
• Processing financial transactions: To receive deposits, send withdrawals, and maintain transaction records.
• Improving service quality: To improve your gaming experience and resolve technical issues on the platform more quickly.
• Customer support: To resolve your issues and provide accurate, timely responses through 24/7 live chat and email.
• Promotional communication: To inform you of bonus offers and updates with your consent. You may unsubscribe at any time.
• Fraud prevention: To protect accounts, detect unauthorised transactions, and comply with anti-money laundering (AML) regulations.
• Responsible gaming: To identify unusual betting patterns and provide assistance where needed.
• VIP programme management: To accurately manage weekly cashback calculations and tier upgrades.

tk111 does not sell, rent, or commercially transfer your personal information to third parties. However, certain information may be shared in the following limited circumstances:

tk111 does not retain your information beyond what is necessary. However, certain information must be kept for a set period due to legal obligations:

• Account information: For as long as the account is active and for the legally required period after it is closed.
• Financial transaction records: For the period prescribed by financial regulations.
• Customer support communications: For up to two years after a matter is resolved.
• Technical logs and session data: Generally deleted after 90 days.
• Identity verification documents: Until legal requirements are met.

If you request account closure, tk111 will arrange to delete your information as soon as possible, subject to any retention requirements that are legally mandatory for the applicable period.

tk111 uses industry-standard technology and practices to protect your personal and financial information. The main security measures are listed below:

• SSL encryption: SSL (Secure Socket Layer) technology is used across all pages of the platform, encrypting all data exchanged between your browser and our servers.
• Password hashing: Your password is never stored in plain form — it is hashed using a strong cryptographic algorithm.
• Two-factor authentication (2FA): An additional OTP-based security layer is available to protect your account.
• Access controls: Only authorised staff can access your information, and this is strictly managed.
• Regular security audits: Security audits are conducted regularly to identify potential vulnerabilities.
• Firewall and DDoS protection: Our servers are protected by advanced firewalls and DDoS attack prevention systems.

Please note — no method of transmitting information over the internet is 100% secure. We are committed to providing the highest level of protection, but we cannot guarantee complete security. It is your responsibility to keep your account password confidential and to notify us immediately if you notice any suspicious activity.

As a tk111 user, you have the following rights over your own information:

To exercise any of the above rights, contact tk111 via 24/7 live chat or email. We generally respond within a reasonable time.

tk111 uses cookies and similar technologies to improve platform functionality and the user experience.

Cookies we use:

• Essential cookies: These cookies are necessary to maintain login sessions, store security tokens, and ensure the core functionality of the site. Disabling them will prevent the site from working properly.
• Analytics cookies: Used to understand which parts of the site users visit most. This information is completely anonymous and helps improve the service.
• Functional cookies: Remember your preferences for language, game settings, and personalised experience.

Most browsers accept cookies by default. You can manage cookies through your browser settings, but disabling essential cookies will prevent access to some features of the platform.

tk111's services are strictly for persons aged 21 and above. No one under the age of 21 is permitted to use our platform, and we do not knowingly collect any information from minors.

Age is verified at the time of registration. If a person registers using false information and is later found to be under 21, the account will be closed immediately and all related information will be deleted.

More information on minor protection and parental control advice can be found in our detailed Responsible Gaming policy.

tk111 may update this privacy policy from time to time to keep pace with changes in technology, law, and the business environment. For significant changes, we will notify you in the following ways:

• A notification will be shown when you log in to the platform.
• Details of the changes will be sent to your registered email address.
• The "Last Updated" date at the top of this page will change.

If you continue to use the platform after a policy update, it will be assumed that you have agreed to the new policy. If you object to any changes, please stop using your account and contact our support team.

Answers to frequently asked questions about the privacy policy can be found in our FAQ section.

If you have any questions, concerns, or requests to exercise your rights regarding this privacy policy, please contact the tk111 support team: